Ecom180
Please read the Terms and add your details below to confirm.
These Terms & Conditions ("Terms") apply to your participation in the services ("Program") provided by Ecom180 Ltd ("we", "our", "us"). You agree to these Terms by confirming your acceptance below and/or by making payment for the Program, whichever happens first.
The Program is provided exclusively to business clients. It is not intended for consumers acting outside the course of their business.
1.2You confirm and warrant that you are entering into these Terms wholly or mainly for the purposes of your trade, business, craft, or profession, and not as a consumer.
The Program provides mentoring and advisory support. It does not provide legal, financial, tax, or regulated advice.
2.2The Program is delivered on a month-to-month basis.
2.3The Program is delivered through agreed methods (such as calls, online sessions, or email support). Reasonable limits apply to the amount of support requested as part of the Program.
2.4We reserve the right to vary the format, content, or delivery of the Program where reasonably required, without materially reducing its value.
You are responsible for attending scheduled sessions, providing accurate information, and implementing any actions or recommendations.
3.2You remain solely responsible for all business and financial decisions you make, whether or not they are based on our advice.
3.3Failure to participate or act on advice does not entitle you to a refund.
The Program runs on a rolling monthly basis, save for the initial evaluation period described below.
4.2The first two months are an evaluation period. At the end of this period, either party may end the Program with immediate effect and without further notice or further payment, if either of us feels it isn't the right fit.
4.3If the Program has not been ended under clause 4.2, it continues thereafter on a rolling monthly basis. After the evaluation period, either party may end the Program at any time by giving 30 days' written notice.
4.4Notice must be provided by email to info@ecom180.com.
4.5We may terminate your participation immediately and without refund if you engage in behaviour that is abusive, unlawful, or harmful to us, other clients, or our reputation.
The first payment is £1000 + VAT (a £200 discount off the standard £1200 + VAT rate), covering the first month of the Program. Thereafter, fees of £750 + VAT are payable monthly in advance by Direct Debit.
5.2If payment is not received, or the direct debit is cancelled, all services will stop immediately. This does not affect your obligation to pay any fees already due, which remain owed in full.
5.3Where notice of cancellation has not been given, the monthly fee remains payable.
5.4Payments are non-refundable, even if you choose not to participate in sessions, unless otherwise required by law.
5.5Late payments may incur interest and compensation charges under the Late Payment of Commercial Debts (Interest) Act 1998.
5.6All fees stated under these Terms or any accompanying proposal are exclusive of VAT. Where VAT is applicable, it will be added at the prevailing rate.
5.7You are responsible for any charges we incur as a result of a failed, reversed, or disputed Direct Debit payment, including bank or payment provider fees, and these may be added to your next invoice.
5.8We may vary our fees by giving you at least 30 days' written notice. Any change will take effect from your next billing cycle following that notice period and will not apply retrospectively.
Both parties agree to keep confidential any business or personal information shared during the Program, except where disclosure is required by law.
6.2We will take reasonable steps to protect your information but cannot be held responsible for unauthorised access to communications or data outside our control.
6.3The obligations in this clause do not apply to information that is already public, was already known to the receiving party before disclosure, or is independently developed without reference to the disclosing party's confidential information.
We will process any personal data provided in accordance with applicable data protection laws, including UK GDPR.
7.2We will not share your data with third parties except where required for service delivery or by law.
You acknowledge that participation in the Program does not guarantee any particular results, business outcomes, or financial success.
8.2Any examples of results achieved by others are illustrative only.
To the fullest extent permitted by law, we exclude all liability for:
Our total liability for any claim in contract, tort (including negligence), or otherwise shall be limited to the total amount of fees paid by you in the three months preceding the event giving rise to the claim.
9.3Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability which cannot lawfully be excluded.
We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from events beyond our reasonable control, including illness, power outages, strikes, or internet disruptions.
All materials provided during the Program are for your personal business use only and may not be copied, distributed, or shared without our written consent.
11.2All intellectual property in the Program, including our methodologies, frameworks, tools, templates, and materials, is and remains our property. Nothing in these Terms transfers ownership of any such intellectual property to you.
Your access to the Program is personal to you and may not be assigned, transferred, or shared with any other person or business without our prior written consent.
12.2We may assign, novate, or transfer our rights and obligations under these Terms, including in connection with a sale or restructuring of our business, provided this does not materially reduce the level of service you receive.
We provide the Program as an independent contractor. Nothing in these Terms shall render us an employee, worker, agent, or partner of your business, and you shall not hold us out as such.
13.2We retain full control over how the Program is delivered, including scheduling, content, and methods of delivery.
13.3We may, at our discretion and without requiring your consent, appoint suitably qualified associates or substitutes to deliver elements of the Program, provided the overall quality is not materially affected.
13.4We are under no obligation to provide, and you are under no obligation to purchase, services beyond each paid month of the Program.
13.5We are free to provide our services to other businesses, including businesses that may operate in the same sector, during and after the term of your engagement with us.
13.6We provide the Program using our own equipment, systems, and resources, and bear our own business costs in doing so. We are responsible, at our own cost, for correcting any element of the Program that we agree fell materially short of the standard reasonably expected of a competent adviser.
In the event of a dispute, both parties will attempt in good faith to resolve the matter by informal discussions before commencing legal action.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms are governed by and construed in accordance with the laws of England and Wales.
16.2The courts of England and Wales shall have exclusive jurisdiction in relation to any dispute arising out of or in connection with these Terms.
These Terms represent the entire agreement between us and supersede any prior discussions or understandings.
17.2Each party confirms that it has not relied on any representation, warranty, or statement other than as expressly set out in these Terms in entering into this agreement.
Last updated: 01 July 2026
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